For MacBook Pro 16 inch (2023) / MacBook Pro 16 inch (2021) / MacBook Pro 16 inch (2019) / MacBook Pro 16 inch (2024) Laptop Case DUX DUCIS LCGM Series Anti-Scratch TPU+PC Notebook Cover

Returns Policy

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@techgearpal.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Shipping

Thank you for visiting our store! We are committed to providing you with fast and reliable shipping services. Here are the details of our shipping policy:

Free Shipping: We offer free shipping on all orders to make your shopping experience more convenient.

Delivery Time: Orders are processed and shipped out within 24-72 hours, and finally will be delivered within 6~11 business days. Delivery times may vary depending on the region or holidays.

Order Tracking: Once your order is shipped, you will receive an email with a tracking number so you can monitor your package status at any time.

Customer Support: If you experience any delays or issues with your delivery, please feel free to contact our customer service team, and we will be happy to assist you.